Privacy Policy

Last updated: March 27, 2026

The Blank Works, ("we," "us," or "our") is committed to protecting your personal data. This policy explains what we collect, why we collect it, and what your rights are under the General Data Protection Regulation (GDPR).

1. Who We Are

The Blank Works is a growth agency based in Lisbon, Portugal. We operate under Portuguese and EU data protection law.

Data controller: The Blank Works, Contact: hi@theblankworks.com

2. What We Collect

When you use our website or contact us, we may collect:

  • Name, email address, and company name (via contact form)

  • Usage data — pages visited, time on site, browser type, device (via Google Analytics)

  • Behavioural and interaction data (via Meta Pixel)

We do not collect payment information through this website.

3. Why We Collect It

We use your data for the following purposes:

  • To respond to enquiries submitted through our contact form

  • To understand how visitors use our website and improve it (analytics)

  • To measure the performance of our marketing campaigns (Meta Pixel)

Our legal basis for processing is legitimate interest for analytics and marketing measurement, and pre-contractual necessity for contact form submissions.

4. Cookies

We use cookies to support analytics and marketing tools. These include:

  • Google Analytics — tracks site usage and visitor behaviour anonymously

  • Meta Pixel — measures ad performance and visitor interactions

You can manage or withdraw your cookie consent at any time through your browser settings. Withdrawing consent does not affect the lawfulness of prior processing.

5. Third-Party Services

We use the following third-party tools that may process your data:

Both providers operate under standard contractual clauses approved by the European Commission for any data transfers outside the EU.

6. Data Retention

We retain contact form submissions for as long as necessary to respond to your enquiry and manage any resulting relationship. Analytics data is retained according to the default settings of each third-party platform.

7. Your Rights

Under GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict how we process your data

  • Lodge a complaint with the Portuguese data protection authority, the CNPD (Comissão Nacional de Proteção de Dados) at cnpd.pt

To exercise any of these rights, contact us at hi@theblankworks.com. We will respond within 30 days.

8. Data Security

We take reasonable technical and organisational measures to protect your data against unauthorised access, loss, or disclosure.

9. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with a revised effective date.

10. Contact

The Blank Works, Portugal hi@theblankworks.com