Terms of Service

These Terms of Service govern your use of the website at theblankworks.com and any services provided by The Blank Works, ("we," "us," or "our"), a company based in Lisbon, Portugal. By engaging our services or using our website, you agree to these terms.

1. Services

The Blank Works provides growth, brand, technology, and strategy services including but not limited to paid media management, AI integration, software development, brand strategy, and growth consulting.

The specific scope, deliverables, timeline, and fees for each engagement are defined in a separate proposal or statement of work agreed between both parties prior to project commencement.

2. Engagement Types

We work with clients under three models:

Project-based — A fixed scope of work delivered for an agreed fee. Terms, milestones, and payment schedules are outlined in the project proposal.

Monthly retainer — An ongoing engagement billed on a monthly basis. Either party may terminate with 30 days written notice unless otherwise agreed in the retainer agreement.

Venture studio — In cases where The Blank Works contributes resources, capital, or expertise in exchange for equity or revenue share, the terms of that arrangement are governed by a separate shareholders' or partnership agreement signed by both parties. These Terms of Service do not override or replace that agreement.

3. Payment

Unless otherwise stated in the project proposal:

• Project-based engagements require a deposit of 50% before work begins, with the remaining balance due upon completion

• Retainer fees are invoiced monthly in advance

• Payment is due within 14 days of invoice date

• Late payments may be subject to statutory interest under Portuguese law

We reserve the right to pause work on any active engagement where payment is overdue by more than 14 days.

4. Intellectual Property

Upon receipt of full payment, all deliverables produced by The Blank Works for a client become the property of that client. This includes designs, code, copy, and other creative or technical outputs.

We retain the right to display completed work in our portfolio, case studies, and marketing materials unless the client explicitly requests otherwise in writing prior to project completion.

We retain full ownership of any proprietary tools, frameworks, systems, or methodologies used in the delivery of our services. These are licensed to the client for use within the scope of the engagement but are not transferred as part of the deliverables.

5. Client Responsibilities

To deliver work on time and to the agreed standard, we require clients to:

• Provide necessary materials, access, and information in a timely manner

• Designate a point of contact with authority to approve work and provide feedback

• Review and approve deliverables within the timeframes outlined in the project proposal

Delays caused by late feedback, missing materials, or lack of client availability may affect timelines and are not the responsibility of The Blank Works.

6. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared during the course of an engagement. This obligation survives the termination of the working relationship.

We do not share client information with third parties except where required to deliver the agreed services (e.g. platform access, tool integrations) or where required by law.

7. Limitation of Liability

We will always deliver our work with care and professionalism. However, The Blank Works cannot guarantee specific business outcomes such as revenue growth, ROAS targets, or search rankings, as these depend on factors outside our direct control.

To the maximum extent permitted by applicable law, our total liability in connection with any engagement shall not exceed the total fees paid by the client in the three months preceding the claim.

We are not liable for indirect, consequential, or loss-of-profit damages.

8. Termination

Either party may terminate a project-based engagement by written notice. In such cases, the client is liable for payment of all work completed up to the date of termination. Deposits are non-refundable.

Retainer agreements may be terminated by either party with 30 days written notice. Fees already invoiced for the current billing period are non-refundable.

Venture studio arrangements are governed by their own separate agreements and are not subject to unilateral termination under these terms.

9. Governing Law

These terms are governed by the laws of Portugal. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts of Lisbon, Portugal.

10. Changes to These Terms

We may update these terms from time to time. Any changes will be posted on this page with a revised effective date. Continued use of our services following any update constitutes acceptance of the revised terms.

11. Contact

The Blank Works, Portugal hi@theblankworks.com